Who We Serve

A partial list of clients includes:

Clients were served by either Global Write-Speak or World Learning, where Kathleen O’Dea was formerly employed as Training Manager and Senior Trainer and Designer.

Feedback from Associates:

“Kathleen is a seasoned, thorough, passionate, and knowledgeable teacher/trainer and syllabus designer. She is a pro in designing and delivering training that is targeted, meaningful, and enjoyable for participants, and she is insightful and gifted in knowing what works in helping participants meet their objectives.

She also believes in the power of interactive learning and she creates a context where a community of learners can ask honest questions and share comments and solutions with one another.

Finally, Kathleen is experienced with non-native speakers of English, as well as native speakers, and models what she teaches in communication. She is an asset to any community in which she lives and works.”
(Sue Gibbons -Founder, Partner Speak Up English for Business)

Thanks so much for being fun and very easy to work with. It was a pleasure.”
(Project Manager – Microsoft)

“Kathleen is one of the most competent business communication trainers and consultants I know. She has always received rave reviews from participants in her face-to-face and online courses and coaching sessions. After going independent, she broadened her expertise as a training marketer, manager and training designer, dividing her time effectively between those roles and her continued service as trainer. That she models highly effective communication skills herself contributes in no small measure to her success in all these roles.”
(Jim Blake – Project Manager, World Learning)

Feedback from Our Clients:

“I was fortunate to attend a business writing course led by Kathleen. The course was delivered virtually, in English, to an audience whose native languages ranged widely.

Kathleen’s knowledge of the subject matter was comprehensive and the course material was very well prepared, but it was her ability to communicate the material to the audience that impressed me the most. In addition to her excellence in the group setting, her personal coaching was invariably insightful and valuable.

I strongly recommend Kathleen, and Global Write-Speak, to help you top up your skills in communicating with your colleagues and customers.”
(Engineer – Microsoft)

“I would like to take this opportunity to express my heartfelt thanks to you for your excellent coaching on my communication skills. On both a professional and a personal level, I really appreciated the time that the two of us were able to spend together for the reading, discussion, analyzing, recording, role playing, fun and reflection during the 12 hour course.

Again, thanks so much for your great, patient and effective teaching and training. I have no doubt that those coaching hours made and will continue to make a big impact in my professional work and in my personal life. I will keep the bottle which is a gift from you open on my desk, the four As in the bottle will remind me all the time: Attitude, Attention/Awareness, Application, and Authenticity.”
– (Senior Scientist – Exelixis)

“I’ve had more opportunity of
late to evaluate our trainee’s progress and have been quite pleased. Thank you for all your good work.”

Email to trainee:
“What an excellent trip and job well done. Thank you for your important contributions and for your very thoughtful and thorough summary from the trip. Brava.”
-(Manager – CitiBank)

“Dear Kathleen, I have benefited from learning from you! I will remember all your advice and keep practicing what I have learned…Thank you for helping me.”
-(Department Director – Bayer Pharmaceutical)

“I think you identified and worked on some of the most important issues that needed to be addressed. I did not understand my employee’s “why” in the lack of conciseness, so your insights into differences in Asian versus U.S. styles was very insightful. I have noticed improvements in written communication and some inroads in oral style and delivery.”
-(Department Director – Exelixis)